Privacy Policy Overview

This policy outlines how we handle personal data collected through our services.

Data collected only as described in this policy

Your rights and options are detailed below

Questions handled via our contact channel

01 · Collection

Collection of Personal Data

We collect personal data such as names, contact information, and payment details to facilitate our luxury apartment selection services.

The categories of data collected depend on user interactions with our services.

02 · Sources

Sources of Data Collection

We may also collect data generated from user activity on our website, including preferences and usage patterns.

Data is obtained directly from users during the booking process and through their interactions with our website.

03 · Cookies

Types of Cookies Used

Essential cookies are necessary for the website to function, while performance cookies help us understand user behavior.

Cookies may be categorized as essential, performance, or functionality cookies.

04 · Controls

Cookie Management

Cookies are used to enhance user experience and analyze website traffic.

Users can manage cookie preferences through their web browser settings at any time.

User Rights

These rights include access, correction, and deletion of personal data.

Users have specific rights regarding their personal data, subject to applicable legal limitations.

Requests

Exercising User Rights

We aim to respond to rights requests promptly and within the required timeframe.

Requests to exercise user rights will be addressed in accordance with applicable laws.

Data Retention

Data Retention Policy

Data is regularly reviewed and securely deleted when it is no longer needed.

We retain personal data only as long as necessary for the purposes outlined in this policy.

Policy Updates

Users are encouraged to review this policy periodically for updates.

We will notify users of significant changes to this policy through appropriate channels.

Processing category

Purposes of Data Processing

We use personal data to enhance user experience and improve our services.

Personal data is processed for purposes including service delivery, customer support, and marketing.

Data sharing category

Data Sharing with Partners

These partners are required to maintain the confidentiality and security of the data shared with them.

We may share data with trusted service providers who assist us in delivering our services.

Compliance category

Legal Disclosure of Data

Disclosure may occur in response to lawful requests from public authorities.

We may disclose personal data to comply with legal obligations or protect our rights.

[email protected]

Phone

+44 131 330 7365

Address

1 Temple Row, Birmingham, B2 5LS

General Inquiries

For privacy-related inquiries, please refer to the contact details provided in this section.